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  • Are your wood is safe and ecological?
    Wood we are you using for making furniture is absolutely safe and ecological. We using wood that was growing at our region (Western Ukraine). We attentively looking for a special trees, buy them and cut to planks. Each tree, each plank is unique. That is why we are absolutely sure about safety and origins of wood what we use.
  • How can I make an order?
    You can contact us via email or contact form. Please write a request on and we will answer rapidly.
  • Can I change order detail?
    Yes! By informing us you can change order details. Write a message on or call on phone you received in order email.
  • Care advice. How to keep piece looking exceptional?
    You Care - 5 things to remember: 1) The best way to clean is with a soft cloth and water. Use a mild soap for stubborn stains. 2) Hot items need trivets or coasters. 3) Keep room humidity even to minimize wood movement. 4) Move surface items regularly to keep even colour and minimise fading from sunlight. 5) Wood compresses with focused pressure. Protect your table top when writing.
  • What about warranty information?
    Term warranty. This warranty is good for 12 months from date of purchase (final invoice). What is covered: Defective materials and workmanship in Andser Solid Wood manufactured products when they are used and cared for as intended. Please see our “care instructions”. What is not covered: - Small natural movements of the wood: - Wood warping of less than 0.6% of width (cross-grain) of the wood surface. - Surface cracks less than 1.5mm (1/16”) wide - Deflection of resin fills above or below the surrounding wood level by less than 1.5mm (1/16”) - Slabs thicker than 4” (10 cm.). Even though these are kiln dried, there are often traces of moisture left deep in the wood. When this moisture eventually leaves, the wood shrinkage will cause further cracking in these cuts of wood. Since cracks in this type of piece are expected they are not considered a defect. - Damage caused by abuse or misuse. - Any wood components used outside or subjected to abnormal humidity or prolonged exposure to moisture. - Shipping damage, unless it is a packaging problem.
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